Shipping policy
SHIPPING POLICY – FURORA PETZ
Last updated: October 2, 2026
1. Order Processing Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been dispatched.
2. Shipping Destinations We ship worldwide to 237 countries. Shipping options and costs are displayed at checkout based on your delivery address.
3. Estimated Delivery Times Delivery times vary by destination:
- Bulgaria: 3–7 business days
- Europe: 7–14 business days
- Rest of the world: 14–30 business days
These are estimates and may vary due to customs processing or carrier delays.
4. Shipping Costs Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
5. Order Tracking Once your order is shipped, you will receive a tracking number by email so you can follow your delivery.
6. Customs and Import Duties International orders may be subject to customs duties and taxes upon arrival in the destination country. These charges are the responsibility of the customer.
7. Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at dropship.tomstaa@gmail.com and we will resolve the issue promptly.
8. Contact For any shipping questions, reach us at: dropship.tomstaa@gmail.com